Privacy Policy

Privacy Policy

BREATH Hideaways, Tasmania

At BREATH Hideaways Tasmania ("we", "us", "our"), accessible at www.breathtasmania.com, one of our main priorities is the privacy of our visitors and guests.

This Privacy Policy explains what information we collect, how we use it, and the rights you have over it. If you have any questions, please contact us at stay@breathtasmania.com

This policy applies to our website and to the booking and guest information we collect in the course of operating our accommodation business. It does not apply to information collected offline through channels other than our website, except where noted (e.g. guest details collected at check-in).

By using our website or making a booking with us, you consent to this Privacy Policy and agree to its terms.

1. Information We Collect

When you make a booking, enquiry, or otherwise interact with our website, we may collect:

  • Your name
  • Email address
  • Phone number
  • Postal/billing address
  • Payment details (processed securely — see Section 5)
  • Booking details (dates, number of guests, special requests)
  • The contents of any messages or attachments you send us
  • Any other information you choose to provide

We will always make clear what information we're asking for and why, at the point we collect it.

2. How We Use Your Information

We use your information only to:

  • Process and manage your booking
  • Communicate with you about your stay (confirmations, check-in details, etc.)
  • Respond to your enquiries or requests
  • Operate, maintain, and improve our website and guest experience
  • Meet legal or accounting obligations (e.g. record-keeping for tax purposes)
  • Detect and prevent fraud

3. Log Files

Like most websites, we use log files. These record visitor activity automatically, as part of standard hosting analytics. Log files may include your IP address, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and click activity. This information is not linked to anything personally identifiable and is used only to analyse trends, administer the site, and understand how visitors use it.

4. Cookies

Our website may use cookies to remember your preferences and the pages you've visited, which helps us tailor your experience (for example, remembering details as you fill out a booking form). These cookies do not track you across other websites.

5. Payment Processing

Payments are processed through a secure third-party payment provider. We do not store your full credit card details on our systems. Please refer to our payment provider's own privacy policy for how they handle your payment information.

6. Sharing of Information

We only share your information where strictly necessary, such as:

  • With service providers who help us operate the business (e.g. our payment processor or booking software)
  • Where required by law (e.g. a legal request from an authority)

We do not sell, rent, or trade your personal information to any third party, for any purpose.

7. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Information is stored securely and only accessed by those who need it to manage your booking.

8. Data Retention

We keep your information only as long as necessary to fulfil your booking and meet our legal and accounting obligations, after which it is securely deleted.

9. Your Rights

You can ask us at any time to:

  • See what personal information we hold about you
  • Correct any inaccurate or incomplete information
  • Delete your information, where we are not required to keep it for legal reasons
  • Restrict or object to how we process your information
  • Receive a copy of your data in a portable format, or have it transferred to another organisation

If you make a request, we will respond within one month. To exercise any of these rights, contact us at stay@breathtasmania.com

10. Contact Us

If you have any questions about this policy or how your information is handled, please contact us:

BREATH Hideaways Tasmania

Email: stay@breathtasmania.com

Website: www.breathtasmania.com

12. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Last Revision: 3 July, 2026